Frequently Asked Questions

Consumer Protection Act

The certification standards Version 3.0 are  used for the assessment which are  based on the 8 consumer protection standards for FSPs:

Technical Assistant

Following an external client protection assessment, self-assessment, or certification process in case the  assessed company finds gaps on  Consumer Protection Standard Indicators, AssureInclu consultants also offer technical support to Financial Service Providers (FSPs) to address gaps  by using the best fit SPTF-CERISE Tool and advice from experts in the domain.

AssureInclu consultants provide  targeted guidance to Financial Service Providers (FSPs) to address gaps where partial or non-compliance to an indicator is identified . Based on the gaps identified, the AssureInclu Consulting team offers  solutions to help bride the gap by using best practice tools and resources from the repository of SPTF-CERISE tools and also from.

Technical assistance is delivered through a range of methods:

Ensuring Accountability

As financial markets face increasing risks of overindebtedness, regulatory oversight is tightening, driven by media reports highlighting failures in responsible finance. In saturated markets like Cambodia and India, where financial stress is becoming evident, ensuring the integrity of certification processes is more important than ever.

Our senior consultant independently monitors  procedures on behalf of investors, verifying that assessments adhere strictly to established guidelines. By overseeing these processes, we help safeguard transparency, minimize overlooked risks, and reinforce trust in responsible finance.

AssureInclu Consulting Services

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Vadodara -390002, Gujarat, India

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